Servicing

Why Is Servicing & Maintenance Important?

Like any other sport, there’s always a possibility for risk of injury and damage when cycling. Aside from carrying out the best cycling practices, there is also need for frequent and proper maintenance of your bike so as to further minimise these risks.

Regular servicing & maintenance of your bike will help ensure that the mechanisms are running efficiently and free of worn/damaged components.
It is important to service your bikes if you:
- Ride your bike frequently (especially when it comes into numerous contact with dirt, sand, mud or rain)
- Have not ridden your bike for an extended period (bikes may be prone to deterioration and rust whilst in storage)

Our Services
Hello, Bicycle! is offering 2 types of servicing: Basic and Premium

 
Basic Servicing ($50)

- Full thorough bike inspection
- Re-indexing of gears
- Setting up derailleur limits, tuning up brakes
- Re-application of chain lube
*Note:
- Bike cleaning is NOT included
- Customers are entitled to a ONE-TIME, COMPLIMENTARY Basic Servicing within the FIRST 6 MONTHS of your bike purchase from Hello! Bicycle. Delivery and pick-up NOT included
 
 Premium Servicing ($150)

- Full thorough bike inspection
- Full frame disassembly and cleaning
- Re-greasing of parts and bearings
- Full drivetrain service

Pick-up and/or delivery services is also available if you are unable to bring your bike down personally to our servicing store:
- 1-way fee: $35
- 2-ways fee: $60

As your safety is our priority, our mandatory bike inspection during servicing might flag up additional components that require replacement/servicing which is subjected to additional cost. You will be informed of the discovery, and the decision is still yours to choose whether you would like to proceed on with the additional replacement/servicing.

Get Your Bike Serviced with Us!
  - Drop us an email at SINGAPORE@HELLOBICYCLE.COM.SG
- Servicing strictly by appointment only 
- Hello, Bicycle! Service Centre (261 Waterloo Street, #02-03 Waterloo Centre, Singapore 180261)
- Service Centre Opening Hours: Mon-Fri 10pm - 5pm
    - Include the type of servicing your bike needs, issues you are facing with your bike and pictures of you bike/issue (if possible).
- Not sure what servicing your bike needs? Feel free to give us a call at 6734-7708

* Our Showroom is separate from our Service Centre and we do not provide any servicing at the showroom location.