Essential Service
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Essential Service is designed for regular maintenance and safety checks — perfect for keeping your bike running smoothly between major services.
Services included:
- Full safety and mechanical inspection
- Re-indexing of gears
- Setting up of derailleur limits
- Tuning up brakes
- Tyre pressure check & inflation
Additional labour (if required):
- $10 labour fee for different parts replacement (i.e. chain, brake/shifter cables, tubes/tires)
- $20 labour fee for wheel truing (per wheel)
- $25 labour fee for brake bleeding (per side)
If any worn or damaged parts are found, we will inform you and provide a quotation before any additional work is carried out
Turnaround time:
2–3 business days from quotation confirmation
Complimentary Essential Service (CES):
To help you enjoy your new bike at its best, every Hello, Bicycle! purchase includes one Complimentary Essential Service.
The Complimentary Essential Service is valid within 6 months from the date of purchase and includes our full Essential Service tune-up.
You may also choose to upgrade your Complimentary Essential Service one time to:
- Standard Service – Top up $30
- Premium Service – Top up $150
Notes:
If your Complimentary Essential Service has already been used or has expired, the Essential Service fee of $50 will apply after inspection.